Usually yes — Blizzard accepts refund requests for Midnight through the Battle.net Support refund tool, and pre-purchases are the easiest case: if you have not used the content yet, the request is often approved automatically. Once you have redeemed the expansion, played it, or fallen outside the refund window, it becomes a manual support decision. Money returns to your original payment method or Battle.net Balance.
How to request the refund
- Sign in at Blizzard Support with the Battle.net account that made the purchase — not a second account, not a friend's.
- Open your account's purchase history (Games & Subscriptions / Payments) and find the Midnight order.
- Pick the refund option next to that transaction. If the button is missing or greyed out, the purchase is outside automatic eligibility.
- If automatic refund is unavailable, submit a support ticket from the same page and explain the situation in plain terms.
- Watch your email. Approved refunds are processed on Blizzard's side quickly, then your bank or card issuer adds its own settling time.
What usually qualifies — and what usually does not
| Strong case | Pre-purchase not yet redeemed or played; accidental duplicate purchase; wrong edition bought minutes ago; purchase made very recently. |
| Weak case | Expansion already redeemed and played for weeks; purchase well outside the window; account with a history of prior refunds. |
| Rarely refundable | Consumed one-time items such as a used character boost or a completed service; gifted or promotional codes already claimed. |
| Refund destination | Original payment method, or Battle.net Balance if the original method cannot be credited. |
One thing to expect: a refunded expansion is a reversed purchase, so access to Midnight content tied to it goes away with the money.
Current Raid Full ClearNormal, Heroic or Mythic clear with loot priority and traders.from 21.45 EURGet it doneCan I cancel a Midnight pre-purchase before launch?
That is the cleanest scenario. Before you have actually used what you bought, there is nothing consumed on Blizzard's side, and the self-service tool tends to handle it without a human ever reading a ticket.
If you bought a higher edition and only want to downgrade, refund the original order first, then buy the edition you actually want. Do not buy the second one first and hope both stay on the account.
What if I already played Midnight?
You can still ask, but stop treating it as automatic. Explain the real reason — performance problems on your hardware, a duplicate charge, a purchase someone else made on your account — and keep it short and factual. Support decides case by case, and playtime works against you.
Do EU and UK buyers get 14 days?
Consumer law in the EU and UK gives a 14-day withdrawal right on digital purchases, but that right lapses once you agree to immediate access and start downloading or using the content. So the statutory window protects the buyer who has not touched the product yet, not the one who is already three raid nights deep.
How long until the money shows up?
Blizzard's own processing is the fast part. The wait most people notice comes afterward, from the card network or bank — a few days is normal, and longer is not unusual for some issuers. Check the refund email for the transaction reference before opening a second ticket.
What about refunds on a boosting service?
Blizzard's policy covers what you bought from Blizzard. Anything bought from a third-party service is governed by that seller's own terms, so read them before you pay, not after.
If the reason you are eyeing a refund is that Midnight feels out of reach rather than unwanted, that is a fixable problem. PewPewShop pairs players with vetted human pros for coaching and play-together progression help — a Mythic +10 timed run in Midnight Season One starts from EUR 19.98, and Midnight Campaign Completion from EUR 23.99. Cheaper than walking away from an expansion you actually wanted.